CLARIFICATION TEXT ON THE PROTECTION AND PROCESSING OF PERSONAL DATA

The purpose of this Clarification Text on the Protection and Processing of Personal Data is to fulfill the obligation of clarification imposed by Article 10 of the Law on the Protection of Personal Data No. 6698 (KVKK) regarding the processing of personal data obtained and/or received from third parties during the use of the website located at dukkan.com, which is managed by İngev Economic Enterprise.
It is to transparently clarify users on the collection methods, processing purposes, legal grounds, and rights of personal data collected by dukkan.work or entered by users themselves to dukkan.work with their positive actions regarding the use of dukkan.work website and mobile applications.

As Dukkan.work, we take the highest possible security measures to ensure that personal data is collected, stored and shared following the law and to protect its confidentiality. In order to realize this purpose, the personal data of users are processed within the scope and conditions detailed below.

Dukkan.work is an intermediary service provider that brings together companies and individuals who will make offer on the website in order to provide all kinds of labor-intensive work that its users want to have done easily; by comparing price and quality. Within these activities, your personal data can be processed in the context of the commercial activities carried out by dukkan.work as specified in this clarification text. In this context, your personal data we process varies according to the transactions you perform on dukkan.work, and this clarification text has been prepared according to the processes and aims to inform you about all processing activities.

Dukkan.work may update and change these clarification provisions at any time by publishing them on dukkan.work. Updates and changes shall be effective from the date of publication on dukkan.work.

1 – DEFINITIONS

According to Personal Data Protection Law No. 6698. following terms have the meanings given hereunder;
Personal data means any information relating to an identified or identifiable natural person;
Processing of personal data means the series of operations that are carried out on personal data such as collection, recording, storage, retention, alteration, re-organization, disclosure, transferring, taking over, making retrievable, classification or preventing the use thereof, fully or partially through automatic means or through non-automatic means only for the process which is a part of any data registry system;
Data subject means the natural person whose personal data is processed;
Data controller means the natural or legal person who determines the purposes and means of processing personal data and is responsible for the establishment and management of the data registry system;
The obligation to clarify means the obligation of the data controller or the person authorized by the data controller to inform the data subjects about the identity of the data controller, the purpose for which personal data will be processed, to whom and for what purpose the processed personal data may be transferred, the method and legal reason for collecting personal data and other rights listed in Article 11 of the Law.
dukkan.work is the data controller, which determines the purposes and means of processing personal data regarding your personal data and is responsible for the establishment and management of the data registry system.
2 - IF YOU ARE VISITING OUR WEBSITE ;
2.1. You, whose personal data is processed by dukkan.work, are defined as a Website Visitor due to your visit to our website and you are accepted as a data subject by the Law.
2.3. We obtain some of your personal data due to your use of the Dukkan.work website. In this context;
Your Website Traffic Information is processed for the purposes of transaction security, execution of activities such as connection time, visited page, IP Address in accordance with the legislation, creation and follow-up of visitor records, execution of information security processes and execution of storage and archive activities; due to the explicit stipulation in the laws specified in KVKK 5/2a; based on the Responsibility of the Hosting Provider (Article 4) in the Law No. 5651 On Regulation of Publications on the Internet and Combating Crimes Committed by Means of Such Publication.
In addition to these, if you have accepted third party cookies in your browser, your data processed through these cookies will be processed based on your explicit consent stipulated in Article 5/1 of the KVKK for the purposes of conducting marketing analysis studies and conducting advertising / campaign / promotion processes. Some information we obtain through some mandatory cookies to detect technical problems and for a stable experience suitable for the platform you access is processed due to our legitimate interests stipulated in KVKK Article 5/2f.
2.2 Transfer of Your Personal Data
Your personal data may be transferred to the relevant authorities upon request within the framework of Article 28/1 of KVKK without the obligation to clarify and without seeking your explicit consent.
Apart from this, in unforeseen situations, your personal data may be transferred to the public institutions specified in the laws within the purposes and limitations stipulated in the law, if requested in cases clearly specified in the laws.
Apart from our legal obligations that do not require your explicit consent, some information about your movements, choices and preferences on the website processed through cookies may be transferred to third party cookie providers.

3 - PURPOSE AND LEGAL GROUNDS FOR PROCESSING YOUR PERSONAL DATA
When you request a service, regarding the content of your request;
Your personal data including Identity Information (Name, Surname), Contact (E-Mail Address, Phone Number), Service Information (Service Time, Request Number, Request Date, Requested Service, Requested Service, Place of Service, Details of the Need), Transaction Security (User ID, IP Address, Job Number are processed hereunder in accordance with the User Agreement concluded with you for the purposes of conducting electronic commerce activities and carrying out storage and archive activities as it is mandatory for the data controller to fulfill its legal obligation following Article 5/2ç of KVKK; based on the Obligation to Store Electronic Records (Article 11/2) in the Regulation on Service Providers and Intermediary Service Providers in Electronic Commerce; due to the necessity of processing personal data belonging to the parties of the contract, provided that it is directly related to the establishment or performance of a contract regulated in Article 5/2c of the KVKK.
3.2. Transfer of Your Personal Data
Your personal data may be transferred to the relevant authorities upon request within the framework of Article 28/1 of KVKK without the obligation to clarify and without seeking your explicit consent.
Apart from this, in unforeseen situations, your personal data may be transferred to the public institutions specified in the laws within the purposes and limitations stipulated in the law, if requested in cases clearly specified in the laws.
Your personal data outside of our legal obligations that do not have an obligation to clarify and do not require your explicit consent are transferred;
- To our suppliers located in Turkey or abroad for the purpose of carrying out our storage activities,
- To service providers related to the service subject in order to provide you with an offer, in case you decide to send the service request.
4 - MEMBERSHIP PROCESSES OF SERVICE RECIPIENTS

You, whose personal data is processed by dukkan.work, are defined by us as a Service Recipient due to your purchase of a good or service and you are also accepted as a Data Subject by the Law.
In order to complete your service request, your dukkan.work membership is created. At this stage, regarding your basic information for membership and your requests:
Your personal data including Identity (Name, Surname), Contact (E-Mail Address, Phone Number, Address), Service Information (Service Requested, Offers Requested for Service, Request Details), Transaction Security (User ID, Password / Password, E-Mail Address Verification Information, Phone Number Verification Information, Account Creation Date, System Login Date, Phone Number Hiding Information, etc.), Visual and Auditory Records (Photographs related to the Service, if any) are processed hereunder in accordance with the User Agreement concluded with you for the purposes of conducting electronic commerce activities, executing goods/service sales processes, executing the activities related to members and carrying out storage and archive activities as it is mandatory for the data controller to fulfill its legal obligation following Article 5/2ç of KVKK; based on the Obligation to Store Electronic Records (Article 11/2) in the Regulation on Service Providers and Intermediary Service Providers in Electronic Commerce; due to the necessity of processing personal data belonging to the parties of the contract, provided that it is directly related to the establishment or performance of a contract regulated in Article 5/2c of the KVKK.

4.2. Transfer of Your Personal Data
Your personal data may be transferred to the relevant authorities upon request within the framework of Article 28/1 of KVKK without the obligation to clarify and without seeking your explicit consent.
Apart from this, in unforeseen situations, your personal data may be transferred to the public institutions specified in the laws within the purposes and limitations stipulated in the law, if requested in cases clearly specified in the laws.
Your personal data outside of our legal obligations that do not have an obligation to clarify and do not require your explicit consent are transferred;
- To our suppliers located in Turkey or abroad for the purpose of carrying out our storage activities,
- To service providers related to the service subject in order to provide you with an offer, in case you decide to send the service request.


5 - MEMBERSHIP AND SERVICE PROVIDING
You, whose personal data are processed by dukkan.work, are defined as the employer due to the fact that you provide services through dukkan.work and you are accepted as the Data Subject by the Law. Natural person employers and officials of legal person employers are considered as Employers within the scope of the clarification text.
In order to provide services through Dukkan.work, you must be a member of dükkan.work as an Employer. In this context, your following personal data regarding both the membership and the services you provide through dukkan.work are processed.
Identity (Name, Surname), Contact (E-Mail Address, Phone Number, Address), Service Information (Service Requested, Offers Requested for Service, Request Details), Transaction Security (User ID, Password / Password, E-Mail Address Verification Information, Phone Number Verification Information, Account Creation Date, System Login Date, Phone Number Hiding Information, etc.), Visual and Auditory Records (Photographs related to the Service, if any), are processed hereunder in accordance with the User Agreement concluded with you for the purposes of conducting electronic commerce activities, executing goods/service sales processes, executing the activities related to members and carrying out storage and archive activities, and executing information security processes as it is mandatory for the data controller to fulfill its legal obligation following Article 5/2ç of KVKK; based on the Obligation to Store Electronic Records (Article 11/2) in the Regulation on Service Providers and Intermediary Service Providers in Electronic Commerce; due to the necessity of processing personal data belonging to the parties of the contract, provided that it is directly related to the establishment or performance of a contract regulated in Article 5/2c of the KVKK.
5.2. Transfer of Your Personal Data
Your personal data may be transferred to the relevant authorities upon request within the framework of Article 28/1 of KVKK without the obligation to clarify and without seeking your explicit consent.
Apart from this, in unforeseen situations, your personal data may be transferred to the public institutions specified in the laws within the purposes and limitations stipulated in the law, if requested in cases clearly specified in the laws.
Your personal data is outside of our legal obligations that do not have an obligation to clarify and do not require your explicit consent;
- is transferred to our suppliers located in Turkey or abroad for the purpose of carrying out our storage activities. In addition, according to Article 5 of the Regulation on Service Providers and Intermediary Service Providers in Electronic Commerce, your personal data listed in this article are published in the area allocated to you on Dukkan.com, since service providers who sell through intermediary service providers have an obligation to provide information,


6 – MAKING OFFERS AND COMMUNICATION WITH THE SERVICE RECIPIENT
You, whose personal data are processed by dukkan.work, are defined as the Employer due to the fact that you provide services through dukkan.com, and you are accepted as the Data Subject by the Law.
If you make an offer for service opportunities, you can communicate with those who want to receive services. In this process, those who want to receive services can evaluate the offers, respond to what the service providers write, the parties can share text, images and location from this communication screen, and in the last stage, the service recipient can choose one of the offers sent to him.
At this stage,
Identity (Name, Surname), Contact (Message Content, Message Sending Date, Message Sending Time), Visual and Audio Recordings (Photograph), Location (Location Information) are processed hereunder in accordance with the User Agreement concluded with you for the purposes of conducting electronic commerce activities, executing communication activities, and carrying out storage and archive activities, as it is mandatory for the data controller to fulfill its legal obligation following Article 5/2ç of KVKK; based on the Obligation to Store Electronic Records (Article 11/2) in the Regulation on Service Providers and Intermediary Service Providers in Electronic Commerce; due to the necessity of processing personal data belonging to the parties of the contract, provided that it is directly related to the establishment or performance of a contract regulated in Article 5/2c of the KVKK.
6.2. Transfer of Your Personal Data
Your personal data may be transferred to the relevant authorities upon request within the framework of Article 28/1 of KVKK without the obligation to clarify and without seeking your explicit consent.
Apart from this, in unforeseen situations, your personal data may be transferred to the public institutions specified in the laws within the purposes and limitations stipulated in the law, if requested in cases clearly specified in the laws.
Your personal data outside of our legal obligations that do not have an obligation to clarify and do not require your explicit consent;
- is transferred to our suppliers located in Turkey or abroad for the purpose of carrying out our storage activities
- is transferred to the relevant service recipients within the scope of service communication.
dukkan.work is not the data controller for the personal data you transmit in communication with service recipients. You, as the service provider, determine the purposes of processing such data. Likewise, since the communications you make through channels other than dukkan.work during the provision of the service and the records regarding the provision of the service is part of the legal relationship between the service provider and the service recipient, dukkan.work shall not be the data controller for the data processed within this scope. We remind you that you may be the data controller as a service provider regarding the personal data you process due to your legal and commercial relations with the service recipients and that you must fulfill the obligations arising from the Law.
7 - METHODS OF OBTAINING PERSONAL DATA
Your personal data is obtained by automatic or partially automatic methods in digital environments through the dukkan.work website. These acquisition processes take place by methods such as entering the website, filling out forms or collecting some of your information through cookies.
Automatic data processing is the processing activity that is performed by devices with processors such as computers, phones, etc., spontaneously without human intervention within the scope of algorithms prepared in advance through software or hardware features. Partially automatic data processing, on the other hand, is the processing of personal data by means of devices that have a processor, such as a computer, but with human intervention.
8- INTERNATIONAL DATA TRANSFER

8.1. Persons who visit the website, receive membership, make offers, who are employers and service recipients accept, declare and undertake that their personal data obtained by dukkan.work will be transferred abroad in accordance with Article 9 of KVKK in case they give their explicit consent to this clarification text.

8.2. The confidentiality, security, and full responsibility of the personal data of the data subjects transferred abroad belongs to the data controller of dukkan.work.

8.3. Dukkan.work has obtained the necessary written permissions and approvals from the Personal Data Protection Board with the Undertakings and Binding Company Rules for personal data to be transferred abroad.

9- YOUR RIGHTS REGARDING YOUR PERSONAL DATA
In order to exercise their rights regarding their personal data, Data Subjects must first apply to the data controller. According to Article 14 of the Law, no direct complaint can be made to the Personal Data Protection Board.
Pursuant to the Law regarding your personal data, you can exercise your rights;
a) To learn whether or not your personal data is being processed,
b) To request further information about processing if your personal data is being processed
c) To learn the purpose of processing your personal data and whether personal data is being used consistently with the purpose,

ç) To know the third parties in the country or abroad to whom your personal data is transferred,
d) To request rectification of your personal data if processed incompletely or inaccurately,
e) To request the erasure or destruction of your personal data in case the reasons requiring its processing to disappear,
f) To request notification of the transactions made pursuant to subparagraphs (d) and (e) to third parties to whom your personal data has been transferred,
g) To object to the processing exclusively by automatic means of your personal data, which leads to an unfavorable consequence for the data subject,
ğ) To request compensation for the damage arising from the unlawful processing of your personal data.
By contacting us, the data controller.

Credit Card Security
dukkan.work has been structured using the latest technology to provide you with uninterrupted service 24 hours a day. On every page where you enter your personal information, you will see a lock icon at the bottom of your browser. This lock represents the 128 Bit SSL certificate provided by Geo Trust and any information you send through your browser cannot be viewed by third parties. VISA, MASTERCARD credit cards of all banks are accepted in our store. dukkan.work never stores or saves this information. Due to the structure of the system, information is sent encrypted. Therefore, you will never reveal your credit card number and security-related information to anyone.